Joe is an accomplished Chief Operating Officer known for his strategic acumen and expertise driving solutions that scale. With a relentless commitment to transforming the customer experience, Joe leads our sales and operational teams to deliver unparalleled customer excellence. With a proven track record of scaling managed services practices, he leverages 25 years of experience in establishing well-defined, repeatable business processes with a software-led focus, positioning Intelitrex as the ultimate solution for our customers.
Before joining Intelitrex, Joe held key positions at industry-leading organizations such as Stratix Corporation, Cbeyond, Goldman Sachs, and Harris Corporation. During his tenure at Stratix Corporation, Joe spearheaded the growth of the mobile operations organization, achieving a remarkable revenue growth rate of over 400% in just five years. Moreover, under his leadership, the company consistently attained industry-leading Net Promoter Scores (NPS), highlighting his unwavering commitment to exceptional customer satisfaction.
Joe's unwavering dedication to customer satisfaction is deeply ingrained in his DNA, as is his ability to motivate and foster the professional development of those around him. He embraces a disciplined approach, emphasizing the importance of people, process, and product as the three pillars of his blueprint for success. By cultivating a culture focused on these core principles, Joe ensures that Intelitrex remains at the forefront of innovation and maintains its position as the ultimate solution provider for our customers.
Joe loves to focus as much of his personal time as he can to his Family first, and then to baseball. Often, being able to combine the two as they love traveling with him for the many competitive men’s baseball tournaments he plays in both locally, and throughout the country.